Frequently Asked Questions
1. Is COD (CASH ON DELIVERY) Option Available?
Sorry, Standard Cold Pressed Oil does not support COD Option as of now.
2. Are there any hidden charges (GST or Sales Tax) when I make a purchase on Standard Cold Pressed Oil?
There are NO hidden charges when you make a purchase on Standard Cold Pressed Oil. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
3. How do I pay using a Credit/Debit Card?
We accept payments made by credit/debit cards issued in India. In other words, we accept only Domestic Debit/Credit Cards & Indian Netbanking.
4. Is it safe to use my credit/debit card on Standard Cold Pressed Oil?
Your online transaction on Standard Cold Pressed Oil is secure with the highest levels of transaction security currently available on the Internet. Standard Cold Pressed Oil uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Standard Cold Pressed Oil are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
5. What steps does Standard Cold Pressed Oil take to prevent card fraud?
Standard Cold Pressed Oil realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
We accept payment through Internet Banking from all the major indian banks.
6. Can I make a credit/debit card or Internet Banking payment on Standard Cold Pressed Oil through my mobile?
Yes, you can make credit card payments through the Standard Cold Pressed Oil mobile site and application. Standard Cold Pressed Oil uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.